Online Services

The NHS app

The NHS app gives you access to a wide variety of services, this includes booking, amending and cancelling appointments, requesting medications, viewing your health records (from 1st Nov 2023). It also enables you to access a wide variety of information and advice.

We have an ‘NHS App Champion’ at the surgery, who will be happy to try and help you with any app related queries. Please send us an online admin query, or contact reception to arrange a chat with our in-practice champion.

Click here to be taken to the NHS web page where you can download the NHS app from. 










See your prescriptions on the NHS app! 

Patients can now view their prescriptions on the NHS App, including repeat prescriptions, and one-off prescriptions. 

Patients can use the NHS App to:

  • view items prescribed
  • the prescription type (repeat or one-off)
  • who the prescribing professional is

This gives patients earlier visibility of exactly what their healthcare provider has prescribed for them and what they will then collect or receive from pharmacies.

Patients without a nominated pharmacy will also be able to view a prescription barcode in their NHS App. This barcode can be presented to a pharmacist without having to collect a paper prescription from their GP.








Alternatively, Systmonline is another service available to book appointments and order prescriptions.






View Your GP Record Online
Valley Medical Centre has been offering online services to patients for many years including making appointments and ordering repeat prescriptions.
We are now able to offer online access to your coded medical record. To apply for online access to the Practice’s clinical system, patients must complete the separate registration form and return this to the Practice Manager. Please use the links below to download the form and read further information.

Online Records – Registration Form (link to forms)

Online Records – Patient Information Leaflet (Link to forms)

(Link to the leaflets)

Admin Requests – Ask Us An Admin Query 

Follow the link below, to ask us an admin query. Please note that this is not a service to request medical related queries, it is for admin queries only.

The queries are only reviewed during our opening hours (Monday-Friday, 8am-6pm), and you may need to wait up to 2 working days (Monday-Friday, exc Bank Holidays) for a response from our administration team.

Skip to content